Shipping

Local shipping (Singapore)
via SingPost

Free local shipping with tracking

Items will be shipped within 3 days unless stated otherwise.

International shipping (Rest of the world)
Flat rate of $20

For art pieces, email me at crystal@projectcoal.com directly to discuss shipping options and costs.

Returns

If you are unsatisfied with your purchase, you may return it within 14 days of receiving it for a full refund or exchange.

Artworks and products have to be returned in their original condition & packaging. We will provide you with a return address & instructions on how to return the item.

Customers are responsible for the return shipping unless the item is defect.
Once your return has arrived back, it will be processed within five to ten days.

All artworks are carefully packaged to ensure safe transit. In the unlikely event that your artwork arrives damaged, please contact me immediately with photographs of proof so that I can assist you with a replacement or refund.